Goodhart Law
Employees are smart enough to know that if a measure is used to evaluate them, then they should optimize that measure. This is captured by Goodhart’s Law: “When a measure becomes a target, it ceases to be a good measure.”
Employees are smart enough to know that if a measure is used to evaluate them, then they should optimize that measure. This is captured by Goodhart’s Law: “When a measure becomes a target, it ceases to be a good measure.”