notes
Tech Governance
Ensure that making the right thing is easy, and the wrong thing, hard.
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notes
AI principles
• Be socially beneficial • Avoid creating or reinforcing unfair bias • Be built and tested for safety • Be accountable to people • Incorporate privacy design principles • Uphold high standards of scientific excellence • Be made available for uses that accord with these principles
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notes
Cultural Change
If you’re trying to make a cultural change, I’ve found it’s much easier to reinforce desired behaviours than to focus on feedback on undesirable behaviours.
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Disruption
If you are unwilling to disrupt your business, there will always be someone willing to do it for you.
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Time to Market and noise
We knew time to market was a priority and wanted to shield the team from noise.
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Procrastinators
Procrastinators and blockers favor speed and immediacy over accuracy and constancy. Are generally more concerned about trying to manage short-term comfort than long-term effectiveness in solving important problems. So, to control their emotions, they procrastinate and block.
https://brunopedro.com/
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notes
Effective Estimations
Estimations are useful in high level discussions about feasibility and underlying technical complexities (like, is this a week or a month, and why?), and also to be able to make trade-offs between quick wins and larger investments. But estimating down to the story point or man-hour is a huge waste of everyone’s time and sanity.
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notes
Customer complaints
When a customer brings a complaint, there are always two tokens on the table: “It’s no big deal” and “It’s the end of the world”. Both tokens are always played, so whoever chooses first forces the other to grab the token that’s left. Don’t force your customer into taking the “It’s the end of the world” one.
https://brunopedro.com/
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