notes
    
Prime directive
      Engineers, although they may have better ideas or insights, their communication style generates resentment that will limit how much impact they can have in the future.
Regardless of what we discover, we understand and truly believe that everyone did the best job they could, given what they knew at the time, their skills and abilities, the resources available, and the situation at hand.
    
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Status reports
      A status report is what others need to know, not what you did. A status report communicates important things (from a stakeholder’s perspective), not all the work.
    
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Trust yet verify
      Your management chain is responsible for ensuring the success of your projects. “Trust yet verify” is the magic phrase which accounts for this type of ownership. You preferably trust your employees, but you need to verify that things are going well.
    
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Tech Governance
      Ensure that making the right thing is easy, and the wrong thing, hard.
    
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AI principles
      • Be socially beneficial • Avoid creating or reinforcing unfair bias • Be built and tested for safety • Be accountable to people • Incorporate privacy design principles • Uphold high standards of scientific excellence • Be made available for uses that accord with these principles
    
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Cultural Change
      If you’re trying to make a cultural change, I’ve found it’s much easier to reinforce desired behaviours than to focus on feedback on undesirable behaviours.
    
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Disruption
      If you are unwilling to disrupt your business, there will always be someone willing to do it for you.
    
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Time to Market and noise
      We knew time to market was a priority and wanted to shield the team from noise.
    
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Procrastinators
      Procrastinators and blockers favor speed and immediacy over accuracy and constancy. Are generally more concerned about trying to manage short-term comfort than long-term effectiveness in solving important problems. So, to control their emotions, they procrastinate and block.
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